FAQs - Frequently Asked Questions

Slendertone products are suitable for use by all adults. However, as with all forms of exercise, some care is needed when using them, so please bear in mind the points below and do not use Slendertone products if:
  • You have an electronic implant (eg. cardiac pacemaker or defibrillator) or suffer from any other heart problem
  • You are pregnant
  • You suffer from cancer, epilepsy or are under medical supervision for cognitive dysfunction
  • You are connected to high-frequency surgical equipment


Will Slendertone products cause muscle soreness?

How do I know when to replace the pads on my Slendertone product?

The stimulation is uncomfortable. How can I improve this?

The pads won't stick to the belt even though they are fairly new. Why is this?

I can feel a tingling in my legs during a session. What should I do?

My skin is red after a session. Why?

My waist muscles are exercising but not my stomach muscles. Why?

My stomach muscles are exercising but not my waist muscles. Why?

Can you use the Abs belt whilst doing sit-ups?

Can I use the Slendertone belt to treat muscles weakened from lack of use due to injury?

What is the difference between Slendertone's belts and the other ab belts?

Does lying down or sitting up, when using Slendertone Bottom, affect the way it works?

Can I use the Slendertone belt for post natal exercise?

Battery performance has degraded significantly. Can I buy a new battery?

 


Will the product cause muscle soreness?

As with all exercise some muscle soreness can be expected. Use a low toning intensity on your product if you are experiencing muscle soreness.

 

How do I know when to replace the pads?

If the signal is weakening, even though the batteries are still OK, it usually indicates that the pads are worn and need replacing. Check this by inserting new batteries and/or adjusting the belt to ensure correct positioning. In addition, if the controller's display shows a flashing triangle, does not allow you to increase the intensity above level 3 or you experience an unpleasant feeling when wearing the pads, these are also signs that your pads need replacing.  Slendertone replacement pads are designed to last approximately 20-30 sessions of 30 minutes, or, 4-6 weeks depending on usage, but you should always refer to your product's instruction manual regarding pad usage.

Replacement pads can be purchased from your nearest Slendertone stockist, buy Slendertone replacement pads for all products or by calling Slendertone Customer Services, see number at the top right hand side of this page.

 

The stimulation is uncomfortable. How can I improve this?

Ensure the pads are correctly positioned and pressed firmly against your skin. Tighten the belt around your waist. Remember to switch off your unit before repositioning the belt. In addition, check the intensity and if it s too high reduce it so that the muscle stimulation is more comfortable for you.

 

The pads won't stick to the belt even though they are fairly new. Why is this?

Ensure the patterned side of each pad is placed on the belt. The black side of the pads goes onto your skin. Press the edges of each pad very firmly onto the belt before and after each session. Moreover, check if the plastic covers that preserve the pads have been removed.

 

I can feel a tingling in my legs during a session. What should I do?

This indicates that the pads are over your hip-bones. Moving the two smaller pads upwards and inwards on your waist (i.e. towards the centre of your body) should prevent this. Remember to pause or switch off your Slendertone controller before adjusting the product or pads.

 

My skin is red after a session. Why?

Some skin redness after a session is natural. It is partly due to an increase in blood-flow and should fade after the treatment. It can also occur due to the pressure of the stretched belt. You should not be concerned about this, but should only wear the belt during a session. If it is excessive, you may have the intensity too high. If the problem persists, you should contact us on the Customer Service number.

 

My waist muscles are exercising but not my stomach muscles. Why?

Move the large pad down slightly. If this doesn't help, move the small pads to a smaller figure size setting and/ or increase the intensity.

 

My stomach muscles are exercising but not my waist muscles. Why?

Pause the programme and reposition the central pads slightly higher on your stomach. If this doesn't help, move the 2 smaller pads to a larger figure setting on the belt (away from the central pad).

 

Can you use the Abs belt whilst doing sit-ups?

Yes, you can use the abs belt whilst doing sit ups. We recommend that you complete the sit up when you feel the stimulation coming on.

This combined approach is likely to deliver even better results as your muscles are working harder whilst doing a voluntary workout as well as working via EMS (electrical muscle stimulation). We advise that you start off with an intensity that's a little lower than you're used to doing as the combined approach will be a bit harder on your abs during your work out.

 

Can I use Slendertone belt to treat muscles weakened from lack of use due to injury?

Yes. The unit may be used for the alleviation of or compensation for injury. Consultation with your doctor or physiotherapist is required to establish a rehabilitation programme with your belt, which would safely provide improvement to the strength and tone of the abdominal muscles.

 

What is the difference between Slendertone's ab belts and other ab belts?

The technology used by Slendertone is the only one able to exercise all of your abdominal muscles: rectus, traverous and obliques. Slendertone's technology is exclusive, patented and clinically proven.

 

Does lying down or sitting up, when using Slendertone Bottom, affect the way it works?

When using Slendertone Bottom it's more comfortable to stand or lie down at high intensities. However, do what feels the most comfortable for you. None of those positions affect the way Slendertone Bottom works.

 

Can I use the Slendertone belt for post natal exercise?

Yes, but you must wait a minimum of 6 weeks after childbirth before you begin using it and you must consult your doctor first.

If you've had a Caesarean in the past 3 months, consult your doctor for approval before using the belt.

 

Battery performance has degraded significantly. Can I buy a new battery?

After an extended period of time you may notice a degradation in the performance of the battery in your unit. At this point you should purchase a new rechargeable battery pack. Buy Slendertone ab belt rechargeable battery pack online. If you have a Slendertone Flex or Slendertone Flex Max belt, then you can Buy Slendertone Flex and Flex Max AAA batteies online. Both of these battery packs are also available via Slendertone Customer Services, see the number at the top right hand side of this page.