Customer Care Support will be closed in observance of the holiday.
Ordering From Slendertone
PLEASE NOTE: You can only order from this website if you are a resident of this country. To see if you can order directly from Slendertone, please use the country drop-down that is located at the top right of this page. If your country is not listed here then please refer to the list of Slendertone distributors or please call our Customer Care Line on 1-800-551-2443
All orders are dispatched and delivered on working days only (normally Monday to Friday). Any orders placed over the weekend or on national holidays will be dispatched the following working day.
Slendertone offers a range of delivery options:
These will be shipped via Fedex Smartpost - you should receive your order within 7 to 10 business days.
Your order will be processed as a priority by your distribution center and shipped via Fedex Ground service. You should receive your order within 5 to 7 business days.
Rush ShippingYour order will be processed as a priority order by your distribution center AND it will ship via Fedex Air. You should receive your order within 3 to 5 business days.
The S & H charges will be determined at checkout depending on the value of your order.
We will send you order and shipping confirmations as your order is processed to allow you to track the progress of your order. You will also be able to track the status of your order using the link below.
Upon receipt of your order, we will pre-authorize your card for the full value of the order. This means that we will ask your card-issuer to place a reservation on the funds in your account on our behalf. Once we process and ship your order, your card will be charged. Refunds are always made to the account that was used when placing the order. We therefore recommend NOT using gift cards to place your order.
We are so confident that you are going to love your Slendertone product, that we give you a full 60 day money-back guarantee (less S&H) on all products purchased through this website (excluding GelPads), starting on the day that you RECEIVE your order. It can take a few weeks of regular use before you start seeing the benefits of using a Slendertone product, so use as much of the guarantee period as possible to see the positive effect.
If you do wish to return your order for any reason, simply call us on 1-800-551-2443 BEFORE the end of your 60 day money-back guarantee period and request return authorization. Please note, orders returned without authorization from Customer Service may be refused and may not be eligible for refund.