Ordering From Slendertone
PLEASE NOTE: You can only order from this website if you are a resident of this country. For a list of our approved reatilers please click here or call our Customer Care Line on 1-800-551-2443.
All orders are dispatched and delivered on working days only (normally Monday to Friday). Any orders placed over the weekend or on national holidays will be dispatched the following working day.
Slendertone offers a range of delivery options:
• Standard Shipping
These will be shipped via USPS - you should receive your order within 7 to 10 business days.
• Priority Handling
Your order will be processed as a priority by your distribution center and shipped via USPS Priority Mail or First Class. You should receive your order within 3 to 5 business days.
• Rush ShippingYour order will be processed as a priority order by your distribution center AND it will ship via UPS next day. You should receive your order within 1 to 2 business days.
We will send you order and shipping confirmations as your order is processed to allow you to track the progress of your order. You will also be able to track the status of your order using the link below.
Upon receipt of your order, we will pre-authorize your card for the full value of the order. This means that we will ask your card-issuer to place a reservation on the funds in your account on our behalf. Once we process and ship your order, your card will be charged. Refunds are always made to the account that was used when placing the order. We therefore recommend NOT using gift cards to place your order.
We are so confident that you are going to love your Slendertone product, that we give you a full 60 day money-back guarantee (less S&H) on all products purchased through this website (excluding GelPads), starting on the day that you RECEIVE your order. It can take a few weeks of regular use before you start seeing the benefits of using a Slendertone product, so use as much of the guarantee period as possible to see the positive effect.
If you do wish to return your order for any reason, simply call us on 1-800-551-2443 BEFORE the end of your 60 day money-back guarantee period and request return authorization. Please note, orders returned without authorization from Customer Service may be refused and may not be eligible for refund.